Determine how to align and improve the software development methodology and process that is followed at Client.

Organization Change Management


  • Determine how to align and improve the software development methodology and process that is followed at a large home healthcare services provider
  • Improve throughput of work that can be performed in each period
  • Establish measurable and quantifiable timelines
  • Evaluate, assess, and recommend possible organization changes and alignment to support objectives
  • Formulate a strategy to implement the proposed changes
  • Support training initiatives to support the implementation plan
  • Monitor the receptivity and value produced of said changes and modify as necessary


  • Review of internal processes, documents, and methods
  • Conducted interviews with key members of direct and 2nd tier reports
  • Develop macro level assessment with connection to micro level results
  • Validated views and initial recommendations with key members of the clients’ staff
  • Formulated implementation plan for said recommendations
  • Conducted preliminary review


Established a detailed Communication Plan and clearly defined RACI Matrix including deliverable matrix. Build / Train on Requirements Gathering. Work with AD / DIA to establish how those Requirements are translated into Architectural design. Restructured teams to directly align to process and product management. Initiated a Testing Architecture Program to move into more structured/automated testing methods and test data. Initiated Architecture Planning Meetings to better evaluate release complexity, time, cost, and priority. Established the Following Training Programs:

  • AM/PM/BA – Requirements Development
  • All – Design Reviews
  • All – Project Reporting
  • PMO – Dashboard Support
  • PMO/AM /IT – Structured Release Management

Key Project Elements

Better Align SDLC for smoother throughput

Establish Measurable & Quantifiable Timelines

Evaluate & Restructure IT org to Align with Objectives

Build & Monitor Implementation Plan

Improve Overall Deliverable Timing & Quality